Something wrong, or an idea? Email info@faran.io. Tell us your phone model, the version on the title screen and what happened, and we'll get back to you.
What is free, and what does the purchase open?
Act I of the campaign is free: First Light, Hold Ashford and The Wreck Field. One purchase opens Acts II and III (nine more levels) and the open war. There are no ads and nothing else to buy.
I bought the game and it's locked again
Tap a locked act in CAMPAIGN, or OPEN WAR, and then Restore Purchase. The purchase also comes back by itself when the game opens, on a new phone or after a reinstall, as long as you use the same store account.
Refunds
Payments go through Google Play or the App Store, so refunds do too: Google Play refunds or Apple's Report a Problem.
Where is my progress saved?
Only on your device. There are no accounts, so progress doesn't move between phones, except through your phone's own Google or iCloud backup if it's turned on. Deleting the app deletes your saved war, campaign stars and silicon.
Does it need the internet?
No. Ashmark plays fully offline, with no ads and no tracking. Buying or restoring the purchase needs a connection to the store.
Privacy
Ashmark collects no data. Read the privacy policy.